Aug 10, 2016 dc metro buses are angering locals from lateness to poor conditions, complaints about metrobus suggest that the rail system isnt wmatas only problem. The tap card was ok and i understood the tap reader or the bus driver had difficulty. I have learned how to deal effectively with people of all cultures. Aug 25, 2017 as a transport bus driver in a metro city, you have to pick and drop the passengers from different metro stations of the city. All customers will receive an initial acknowledgement of their complaint within five business days, and where possible complaints will be resolved on the first contact. Will you kindly tell inform me with the following details. This incident happened on bus route 156 headed out of north hollywood station south towards lankershim. Pathetic bus service from metro bus friday 15112019 the 05h45 bus did not pitch at all. City metro bus driver simulator 2017 android gameplay fhd. Metro transit bus drivers were attacked more than 70 times. Metro is an equal opportunity employer and does not discriminate on the basis of race, color, creed, ancestry, national origin, gender, marital status, sexual orientation, religion, age, veteran status or disability. Jul 04, 2015 in late january, a 14yearold boy aboard an e4 bus en route to the fort totten metro station in northeast used a taser on a female driver without provocation, police said.
We will reply to any messages as soon as possible, normally within 5 days. Cloud todd dezurik, who works as a dialaride operator for metro bus, placed third at the 2018 national community transit roadeo in the body on chassis division. A sample of bad bus driver behavior is provided to help guide a personal transportation complaint letter. Dec 02, 2019 the typical metroline bus driver salary is. They deliver on the things they tell you and make you feel welcome and important. Metro transit has installed security cameras on buses, and trained drivers on all sorts of deescalation tactics, such as speaking calmly to agitated customers while addressing the issue. At the wilshirewestern purple line station i checked the balancestatus of her tap card at a metro vending machine. The bus driver could have perfectly seen me because in the dash is a monitor that shows the right side of the bus. Overall crime is down on metro, but harassment and assaults. The bus driver saw me approaching the bus and took off right when i was at the door. You should report a bus safety issue you observe as soon as possible, but at least within 60 days. While every bus company or transportation authority uses different exams, these are the most popular preemployment assessments for bus driver jobs.
The bus drivers are generally friendly and helpful. As a leader in the transportation industry, metro strives to attract and retain topquality staff to ensure highquality service to our customers. Sep 14, 2017 crime was down overall across the metro system in the first six months of 2017, but sexual harassment and assaults on bus operators rose sharply, according to a new report by metro transit police. Nussbaum makes a promise during recruitment to tell you the straight truth. Thank you for doing your part to help improve safety and security on buses, at bus stops, shelters and the metro facilities you use. Eight weeks of tough training for metro bus operators. How can southern california bus drivers be protected. Inside the bus, the coach number appears in the right front corner, opposite the driver. School bus driver fired after racking up 37 complaints. You can also offer comments by calling customer relations at 6123733333 on weekdays between 8 a. Bus driver 4 intern 3 transportation associate 3 senior manager 2 transit bus operator 2 entry level trainee 2 show more show less. We offer either a morning or afternoon class schedule see below. The claims team specifically are in a complete mess. Drive for metro job openings king county metro transit.
Top class recruiting, to drivers and trainers that sincerely care about you and dispatch and driver managers that make your time as a driver comfortable and focused on the task at hand. Begin your transportation career as a bus operator metro. It is a three or fourdigit number and is permanently applied to the bus. The bos is one of four subcommittees of the technical advisory committee tac. Afterward, i thought her student tap card was defective. Further correspondence and feedback to the customer is determined based on issue. Subscribe to my free weekly newsletter youll be the first to know when i add new printable documents and templates to the network of sites. New bill protects bus drivers from attacks, requires. Theres a big difference between being a driver and an operator, says ibarra, who was a line instructor for four of the five years he drove a bus during the 1970s. Bus driver assessment test preparation jobtestprep. Aug 16, 20 the bus driver was very helpful and issued her a paper punched ticket for the day. Metro has the second largest bus fleet in north america with 2,472 buses, behind new york citys metropolitan transportation authority with 5,593 and ahead of torontos ttc at 2,031 2,160 with wheel trans.
Metro to pursue fourphase plan to restore bus and rail service posted by steve hymon on may 14, 2020 2. Apply to transit manager, behavioral therapist, money room counter parttime and more. We have so much potential as a city to grow back to the public transportation powerhouse we once were. Metro 4663876 report train line, location, time, direction report bus number, location, time, direction if on bus, note badge number of operator during an emergency always follow the directions of a metro operator or law. Use the form below to commend an employee for excellent performance, to register a complaint about bus or rail service, locate a lost item or provide a suggestion. Jan 23, 2020 pathetic bus service from metro bus friday 15112019 the 05h45 bus did not pitch at all. The mtpd will accept complaints or commendations in writing on this form. You have to drive realistic bus and long bus on off road and city tracks. Bus operators are at the core of metro service and gain valuable experience for careers in transportation. Driven by safety how to report problems king county metro.
Metrobus ltd wheatstone close crawley west sussex rh10 9ua. Consistency and trust is what i expect of myself and nussbaum treats you like your somebody. The competition was held last weekend in pittsburgh by the community transportation association of america. That a driver with so many offenses could remain behind the wheel for so long illustrates the citys lax and ineffective disciplinary system for school bus personnel, insiders charge the doe. Had to take 05h40 bus to ontdekkers and walk all the way down to gordon road. A formal evaluation provides a regular and expected opportunity for the bus driver to improve their performance and refresh themselves on policies and procedures.
Apr 05, 2010 two metro bus drivers charged in weekend onduty incidents have been placed on administrative leave while under investigation, according to metro shawn todd, a bus driver arrested after midnight on friday for allegedly soliciting an undercover d. The metro transit police department mtpd is interested in hearing from you and being accountable to our customers. Metro express buses typically operate like a local or limited stop route at the origin of their run, then enter a freeway where they make no or very limited stops, followed by another section of local or limited stops at the destination of. Before they get behind the wheel they must complete 8 weeks of training. Careers at metro public transit and transportation.
Excuse from the bus driver on monday there was no bus for him to drive. Find out more about metro services at level 2 here. All complaints will be entered and tracked in metro s customer relationship management database. If you would like to request timetables, maps, or brochures, email us at. Today i used a metro bus line up 8237 of route 152 and the guy was so rude that yelled at me for no reason, if this driver cant provide a good customer service should be fired, it was on friday, july th 2018 around to 8. Learn more about metro s equal employment opportunity program. If your comments are lengthy or complex, we urge you to use email rather than this form or to contact a metro passenger relations representative at 2.
A safety complaint is related to the mechanical condition of the bus bald tires, brakes that might be faulty, lights not properly operating, etc. Outside, it usually appears on the outer bus corners. If you have further questions regarding the complaint or commendation process, call the office of professional responsibility and inspections at 2029622152. Many companies do but few deliver and follow through. Metro bus driver among best in the nation metro bus. All newly hired parttime drivers must complete metro s 33day training program, which includes classroom and coach practice instruction. It is a humbling experience for me working for metro bus system. Their new driver training program is very detailed and comprehensive and the best in the industry. The team is too small for the excessive workload, so there is a continuous and accruing backlog of work at all times. Analyzing the collective data from evaluations, the agency can identify areas of weakness in training, observation, expectations, and more. Get to meet the latest trained and professional drivers. An operator drives safely and provides ontime service while.
Metro is committed to ensuring the safety and health of our customers, employees, and applicants for employment. It wants to have 2,200 by 2030 an orange line metro bus stops at warner center. Not without its challenges but also not something that 95% of the population couldnt do if given a 2 week training course to learn the ropes. We are constantly hiring as oldtimers retire, he said. The metro bridge academy prepares candidates to successfully navigate the pathway to meaningful employment. Pay as you get on the bus or be prepared to show proof of having paid the correct fare on a metro line. A typical day driving the bus for metro sometimes can be stressful but the majority of time i have a great day. Train tickets, transfers and goto cards and passes are not transferable to someone else you cannot lend them, give them away or sell them. This estimate is based upon 14 metroline bus driver salary reports provided by employees or estimated based upon statistical methods. Your information will be investigated and the findings will be based on information gained during the investigation. Were operating in full compliance with the cdc, houston health department, and harris county public health official recommendations regarding covid19. Metro home metropolitan transit authority of harris county 1900 main st. The complaint was filed in november by the laborcommunity strategy center, the parent organization of the bus riders union, and it alleges that in each year from 2012 to 2015, black riderswho. If your journey with us has not met your expectations we have policies in place to rectify that.
638 752 1165 1244 340 569 857 1285 1152 109 1212 583 1320 1282 354 123 168 567 236 1483 1335 1018 1222 611 1342 1227 1158 737 984 1393 656 376 210 1390 1406 1245 822